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What Are The Information That Handmadewale Collects?

When you subscribe to our newsletter or respond to a survey or when you fill out a form in that process we are able to collect information from you.You have to enter your name or your email address while ordering or registering on our site for some other product. You can always visit our site and use other products anonymously.

You can also opt for location based services which you will receive just by turning on location in your device but if you want to opt out from it then you can anytime turn off your location in your device. If you want to disable location services on windows phone, then you have to open your device’s setting menu where you can find location where you have to switch the location services off. However, turning off the location setting may impact some of our services. Most importantly we never associate your device’s location with your personal information. While you use the location awareness component of our service then we don’t know who you are, we just use this information for research and development purposes. This also help us to improve your experience in respect of our services. The location of your device is never stored and as state in the user’s agreement we have right to collect names of individuals and companies that appear in your address book in order to improve voice recognition quality for requests related to this information. We never collect any other information like phone numbers or addresses. We just collect the names from the content of device which may include application names, artist names, titles and tags of the media files.

The only information collected by Handmadewale is the information that you speak or write in the dialog box and this information is collected from you to identify you as an individual and we never store any personal identifiable information on any user. Below described are the reasons which help us to improve our services.

For What Your Information Is Used? 

In the following ways any information we collect from you may be used:
  • Your information helps us to respond effectively for the customer service requests and we are able to fulfill to support the needs of the people when seek it from us.
  • Usually we use your email address only for seeking feedback on the product. We may also inform you about different product news and opportunities by emailing you in your email address. But in all the cases we always provide you an option and complete process by which you can opt out from all the future communications.
  • Your information that is received through a response enable us to understand an individual need in a better way.
  • According to the geographical location we are able to provide you better options.
  • The feedback provided by is very precious for us because this help us to understand our users in better and also help us to improve our services.
Do we use cookies?

Yes, we use cookies in our devices. Cookies are actually small files that a website or the service provider of the website transfers to your computer hard drive through web browser only if you allow and enable the sites or service provider systems. This helps in recognizing your browser and capture and remember certain information.

Cookies is used to understand and save your preferences for future visits and we can conclude about the data about the website traffic and website interaction so that you get better website experiences and tools in future. We also contract the third party service provider so that we can understand our website visitors in a better way. The service providers have no right to use any information except helping us in improving our business.

 Do we disclose any information to other parties?

We never transfer your personally identifiable information to any third party at any cost. Third parties do not include our trusted third party who assist us in operating our website, conducting our business, or servicing, as long as you give us your consent to transfer your personally identifiable information to outside parties and this is done till they agree to keep your information confidential. If we find that we need to release the information because this release complies with law or enforce our website policies, or protect ours or others rights, property, or safety then we will do it so. But if the information is non personal then it will be provided to other parties for the purpose of marketing, advertising or for some other uses. Suppose you ask us to update your Facebook status then we provide with Facebook that information in order to fulfill your request. All the information that is collected by third parties is always governed by the privacy policies.
Usage License

You have a non-exclusive, non-transferable license to download, install, and use Handmadewale applications to access the Services on one mobile device according to our terms and conditions. In accordance to our terms and conditions you agree not to reproduce or redistribute or use our applications by any means or for some other purpose. Handmadewale retains all rights, title and interest in the Services, including all intellectual property rights. You have to agree that you will not remove, alter or obscure any trademark, copyright or other proprietary rights notices contained within or which may be displayed by Handmadewale applications.

Personal, Non-Commercial use

You have right to use our services only for your personal or non-commercial use and unless you are authorized by us in writing you have no right to market, copy, distribute, resell our applications to any third party. You cannot attempt to modify, reverse engineer or even disassemble our services or you may not make attempt to obtain source code from the services or you cannot use the Services in any way that may adversely affect our Services or any way expresses the ability of other users to use those services in any way and you should not communicate in any way the results of any product testing, competitive benchmarking or other product evaluation to anyone outside of your own organization and you have to make sure that the Services is not used for any other commercial or competitive reasons.
When encountering malfunctions.

Whenever you experience any issue or problem while using our services you can always contact Handmadewale customer support team who will resolve all the issues within short span of time. You should always remember that we include many third party applications which may sometimes create issue for us and in that situation we have no power to solve those problems.

Lawful purpose

Our services could be used only for lawful purposes and you will be completely responsible for its responsible for compliance with all federal, state, and local law applicable while using these services irrespective of the country you are using from.  By any means we never support, develop, supply or market the physical effects of violence (including, without limitation, blood, gore and organs) on humans or human-like characters, explicit sexual content, sex crimes, disparagement of ethnic or religious groups, racial epithets, profane language or hate speech in any of our services.

Usage while Driving

While driving or performing any other dangerous activity which may require complete attention and will not be safe for you as well as some other person then in that situation usage of our services is strictly discouraged. When you use our services there are many instances when you have to type or look at your device while using our services this may distract your mind and cause an accident.

Not for emergency use

Our services are not at all intended or suitable for emergency purpose so you have to agree that you will not use it in case of an emergency.

Voluntary Submissions

When you use our services then you also have the ability to send feedback and the moment you chose to submit a feedback that becomes property of Handmadewale and they have complete right to use including all the intellectual rights which may be present therein. When you use this feature you completely agree to submit all your rights, title or interest which may include all your intellectual property present there to Handmadewale and we have complete authority to use this in anyway and for any purpose and we will also ensure that your name or any personal information is not used without obtaining your permission in advance.

You cannot submit any information or materials related to us to any licenses or obligations when we were to use them. When you send us a submission, you are expressing that you are solely responsible for the submission and no one else claim your submission in any condition.

Third party applications and content

Sometimes we invoke number of third party applications which were not developed by Handmadewale so that we can provide you better services these includes browser, email and SMS programs, dialer, calendar, and other applications. The Services send information that you speak to these applications but do not perform these functions. Handmadewale is not responsible for any functionality, content, suitability, privacy, support or other attribute of those applications or the content that may be delivered to you from us. When you use these services you must know that it is completely governed by any license agreements that you may have entered into with the respective vendors. There is no guarantee provides by us that web searches or other queries you submit via the Services to other applications will not result in displaying content or links to content that you may find objectionable, offensive, or otherwise inappropriate. This is not all under our control.

Third party links

Certain times, through our services or website we may include or offer third party products or services. Most importantly these third parties have separate privacy policies and we have no responsibility for any content or activities linked to these sites.

Fees, Costs and other expenses

The data network operated by the device manufacturer or the wireless service provider has to send both the data and recorded audio from the device to servers so that we are able to serve that information to you when you use our services. This may include cost that completely depend upon the data plan you have and it may also include charges of the device manufacturer or of the wireless service provider for the use of their networks or any specific services that you may have used like making phone calls or for sending messages. You are solely responsible for any such expenses that you may incurred while using the services.

No Warranties

Handmadewale provides all its services with no warranty or support so we disclaim any warranty in respect of our services but it is not limited to the implied warranties of merchantability or fitness for a particular purpose and additionally we disclaim any warranty as to secure performance, speech recognition accuracy, or reliability of the Services.
But it is not that we will not provide you any technical support if there is any issue in our service. We always respond to all technical support requests but we do not make any claim that the response time and the certainty that the response will be provided. We cannot be held responsible for any consequences or damages that may arise due to its purchase, download or use.
Hence you agree that you use our services at your own discretion and risk and if there is any harm or damage caused to you in duration of its usage then you are solely responsible for such damages.